Privacy Policy

Effective Date: [Insert Date]

At Omani Sooq, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our marketplace platform ("the App" or "the Platform"). By using Omani Sooq, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

• Name, email address, phone number, and profile picture (if applicable).
• Billing and payment details for transactions.

1.2 Non-Personal Information

• Device information, such as IP address, browser type, and operating system.
• Usage data, including pages visited, features accessed, and time spent on the platform.

1.3 Location Information

• With your permission, we may collect your location to provide location-based services, such as finding nearby listings.

1.4 Cookies

• We use cookies to enhance your experience, remember your preferences, and analyze usage trends.

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage your account.
• To facilitate transactions and communication between buyers and sellers.
• To improve and personalize your experience on Omani Sooq.
• To send important notifications, such as updates, promotions, or changes to our policies.
• To ensure the security and integrity of the platform.

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• With Service Providers: To support our services, such as payment processors or analytics tools.
• With Law Enforcement: When required to comply with legal obligations or protect the safety of users.
• With Consent: When you explicitly agree to share your information.

We will never sell your personal information to third parties for marketing purposes.

4. Your Rights

As a user of Omani Sooq, you have the following rights:

• Access and Update: You can access and update your personal information through your account settings.
• Delete Account: You may delete your account at any time, and your personal data will be removed from our systems, except as required by law.
• Opt-Out: You can opt out of marketing communications by following the instructions in the emails or contacting us directly.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Omani Sooq is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our platform may contain links to third-party websites. Omani Sooq is not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@omanisooq.com